Looking for an opportunity to join the high tech industry?
Cellxpert is looking for a Technical Account Manager. We’re a boutique tech company with a
cutting-edge product in the online marketing industry, trusted by global brands such as Fiverr,
Elementor, and Lemonade. Located in the heart of Tel Aviv, this is a full-time position in a SaaS
company
Job description
- Serve as the main point of contact for B2B clients, addressing inquiries, and providing technical assistance.
- Onboard new clients, handle billing inquiries, and escalate issues as needed.
- Customize products to meet client needs and provide comprehensive training.
- Collaborate with internal teams to address client issues and enhance products.
- Utilize the Monday system for client management and task prioritization.
Requirements
- Experience in B2B client management and technical understanding – Must.
- Excellent English communication skills, both verbal and written – Must.
- Service Oriented and people person mindset.
- Demonstrated initiative approach to clients, tasks and projects.
- Strong interpersonal skills and ability to work under pressure.
- Proactive and adaptable with a willingness to learn independently.
Fill The Form and Submit Your CV
